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Technical Services Guide for Staff: Library Accounts

Campus IP Ranges

  • IP Ranges
    • 166.122.40.0 through 166.122.49.255  (WCC campus)
    • 166.122.112.0 through 166.122.127.255  (WCC campus)
    • 128.171.19.39  (proxy server used for authentication)

Contact Mike Tom in Computing Services.

ExLibris ALMA/Primo

Alma Staff Login: Use your UH username and password.

New Patron Account: Work with Christy to add patron to WCC's instance.

 

Object Code Category Item Subscription Start Subscription End Payment
5823 R&M, Computer ExLibris Alma & Primo July 1, 2025 June 30, 2026 IDO (interdepartmental order)
  1. Mānoa purchases ExLibiris products in full. We reimburse Mānoa. 
  2. Mānoa sends Consortium purchase shares after July 1st.
  3. WCC Business Office requires payment of service before use. Therefore, every year we write a late payment memo.
  4. This memo is sent to Melanie (if Melanie is not available, it goes to the VCAA).
  5. If possible, pay with the "previous" fiscal year. 

Required Forms:

  • Late Payment Memo
  • Mānoa Consortial Purchase Email (it includes a spreadsheet listing the price)
  • 2025-2026 - $
  • 2024-2025 - $21,998.73
  • 2023-2024 - $15,502.03

GoDaddy Smartline

Ref Line: (808) 664-4331

Circ Line: (808) 664-4207

Subscription Period: 10/23/2024-10/22/2025

Object Code Category Item Subscription Start Subscription End Payment
3800 Telephone & Telegraph GoDaddy SmartLine 10/23/2024 10/22/2025 P-Card

Required Forms:

  1. WCC Terms & Conditions Checklist
  2. Quote (screenshot of cart with renewal of both lines)
  3. OVPIT Submission (2024)
  4. OVPIT Approval
  5. GoDaddy Universal Terms of Service (Signed - initals, date)
  • 2025 - $311.76 (155.88 per line)
  • 2023-2024 - $300.26
  • 2020 - ($95.88 per line)

LibraryH3lp (Chat Ref/Nub Games)

https://sg.libraryh3lp.com/webclient/client

Text: (808) 731-2275

Subscription Period: 01/01/2025-12/31/2025

You can make a personal account or use the following admin account information.

  • Login: windwardcc
  • Pass: Winlaakea96744*
Object Code Category Item Subscription Start Subscription End Payment
3507 Service Fees LibraryH3lp 1/01/2025 12/31/2025 Purchase Order

Required Forms:

  1. WCC Terms & Conditions Checklist
  2. Quote
  3. Data Governance Process (DPG) Request (Not needed if there are no substantive changes*)
  4. User Agreement (Not needed if there are no substantive changes*)

*Substantive changes include a new contact person, change in UH users who have data access, change in scope of task/project, change to contract terms and conditions, adding more data elements, change in IP address, etc. Changes to the service period or project end date are NOT considered substantive changes.

  • Calendar Year 2025 - $412.00
  • 2023-2024 - $395.00

Reference interactions are tracked using this google form.

RefLog: https://docs.google.com/forms/d/e/1FAIpQLScJ-GO4ea8eu08gLwhcqDEN3oGQRXrSf9qdz29EkG-LsIEDkg/viewform

Ref Email

gmail.hawaii.edu

This email address is used to correspond with patrons regarding reference inquiries. 

User Name: wccref@hawaii.edu

Password: Laakea4ref

ScreenPal

https://screenpal.com

Subscription Period: 2/10/2025-2/10/2026

Admin Login: genny@hawaii.edu

Password: Winlaakea96744*

WCC Ref Login: wccref@hawaii.edu

Password:Laake@4ref

Object Code Category Item Subscription Start Subscription End Payment
    ScreenPal February 10, 2025 February 10, 2026 P-Card

Required Forms:

  1. WCC Terms & Conditions Checklist
  2. Quote (screenshot of website plan, MAX EDU, $6 month & Payment details from check out)
  3. OVPIT Submission
  4. OVPIT Approval
  5. ScreenPal Terms of Service (signed and dated)

2025 - $360

ScreenPal
Seattle, WA 98145
United States
Email: invoice-support@screenpal.com

Springshare (Libguides)

https://wcc-hawaii.libapps.com/

Subscription Period: March 1, 2025 - February 28, 2026

Each staff member has a personal login. 

Create a profile for new staff members from any admin account. 

Object Code Category Item Subscription Start Subscription End Payment
7217 Service Fees LibGuides (Springshare)  March 1, 2025 February 28, 2026 Purchase Order

Required Forms:

  1. WCC Terms & Conditions Checklist
  2. Quote
  3. Software License Agreement (2023)
  • 2025-2026 - $3,027.00
  • 2023-2024 - $2,925.00

Yiguo Cheng, Accountant. yi@springshare.com, invoices@springshare.com, 1-850-261-3515

Windward Community College Library • 45-720 Keaʻahala Rd. • Kāneʻohe, HI 96744
Content: Creative Commons License Windward Community College Library
Alma Staff Login