What is our Article Request Service?
The WCC Article Request service is the procurement of articles that are not available at Windward Community College Library or in the University of Hawaii Library System. This interlibrary loan service is used to supplement the curriculum and scholarly research for faculty/staff and students at Windward Community College.
Note: You may also request articles from journals available at other UH Libraries.
Who can use this service?
Current Windward Community College faculty, staff, and students are eligible to use this service as long as they don't have fines exceeding $10.00.
What can you request?
You can request journal articles and book chapters, which are delivered electronically. Currently, WCC Library cannot provide any book, A/V, or microfiche interlibrary loans.
Is there a fee?
There is no charge for requesting articles or book chapters.
Do items have to be returned?
Electronically delivered items do not need to be returned.
Request an Article Outside of the UH Library System
If you have determined the libraries of UH do not have your desired article, please submit your request one of the following ways:
Requests directly to WCC Library
Direct article requests can be made by submitting a form to our Interlibrary/Intrasystem Loan Department. This form should be used when you already have the necessary citation information.
Direct requests can also be made via email, or an in-person meeting with a librarian. Please see a librarian at the Help Desk if you need assistance placing a request or locating an article.
Requests through a WCC Library database
When conducting research in a library database or Google Scholar, and you find that there is no PDF or HTML direct link, click the "Check in other WCC Databases" link below the article citation. If there is no full text available at WCC, then click the "GO" link next to ILL: Request document via Local Document Delivery System.
An auto populated form, with the article citation information, will generate. Check that the citation information is for the article you are requesting. Be sure to include your full name, email address, and UH ID (in one of the notes sections). This will NOT automatically fill in.
Request an Article in the UH Library System
If WCC Library does not have an item you need, extend your search to all University of Hawaii libraries in the Voyager online catalog.
Once the desired journal has been located, click "Get this Item" in the upper right hand corner of the screen.
Login with your UH username and password.
Choose "Request Article: Send to Windward CC"
Fill in all article citation information and click submit.
Not sure which way to request? Contact the help desk and speak to a librarian!
How many articles can you request?
There is no cap on then number of article requests per patron during their time at WCC. However, please allow for sufficient processing time from the Interlibrary Loan department.
How long will it take to receive my request?
Please allow 3 business days for processing. Requests may arrive sooner or later, depending on availability.
How do I cancel my request?
Please contact us, via phone or email, with the title information and we can cancel the request for you.
How will I know when my article request is available?
All requests are delivered electronically and will be in your inbox of the email you supplied in the request form.
How do I access my requested article when the email arrives?
All requests will be accessed via the Article Exchange portal. Click on the short link, enter the password and click "Get my File". This will download the file, to be opened in a PDF reader.
Note: Articles available at UH will be delivered via email in PDF format.
Once I've received my article, how long will it stay online?
You can access your article up to 5x or within 30 days (which ever happens first) using the Article Exchange link and password. It is recommended you view or download and save to your computer or drive before those parameters expire, as they are deleted afterwards.
Before submitting any forms, check that WCC does not already have access to your required materials.
If you are ready to submit an Interlibrary Loan Article Request, click on the form below. Be sure to include your UH ID number, full name, and article citation information.
The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted material. Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be “used for any purpose other than private study, scholarship, or research.” If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of “fair use,” that user may be liable for copyright infringement. This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law.
For more information about copyright, see University of Hawaii at Manoa Copyright Guidelines.
What is Intrasystem loan?
Intrasystem loan (ISL) is the procurement of materials, such as books, book chapters, articles, A/V items and more, from another campus in the University of Hawaii Library System. The purpose of ISL is to provide a broader ranges of resources, in a timely manner, for University of Hawaii students, faculty, and staff than would be otherwise available at one campus.
Who can use this service?
Any current University of Hawaii faculty, staff, or student may use the ISL service who do not have outstanding fines exceeding $10.00.
What can you request?
You can request materials such as books, book chapters, articles, DVDs or other A/V materials. The decision to lend materials or provide copies is at the discretion of the supplying library.
Is there a fee?
There is no charge for any ISL request.
How long can you keep the items?
Materials arriving at the requesting library will be held for the patron for 10 days for books and 3 days for media from the date of notification, unless specified otherwise by the supplying library. The circulation policy is defined by the lending library. Please see the full Loan Periods & Limits grid for detailed loan durations. Please be aware that all loaned materials should be returned promptly and all loaned materials may be subject to recall.
For more help, see this helpful guided video on how to place an intrasystem loan.