The Library at the University of Hawaii Windward Community College
|Fines and Fees Appeal Process|
Individuals may contest charges for overdue, damaged, missing, or lost materials borrowed from the Windward Community College Library. The Library intends to provide a fair and impartial review for each individual's case while exercising its responsibility for stewardship of its collections.
Step 1: Verbal Consultation
Within 90 days of the date that the charges were incurred, speak with the Circulation Manager and explain why you believe the charges should be reduced or dismissed.
Step 2: Written Appeal
If you disagree with the outcome of your consultation with the Circulation Manager, complete a written appeal using the WCC Library Fines and Fees Appeal Form, and submit it to the Circulation Manager within 120 days of the date that the charges were incurred. The appeal will be reviewed by a library committee and a written response will be mailed to you within 30 days of receipt. Once the committee makes a decision, the appeal process will end.
Effective March 4, 2008
Updated By Tara Severns